CASE 05 — CASE STUDY
Pacific Crest Trading
ERP, inventory & multilingual B2B site
03 — RESULTS
-60%Order processing time
98.5%Inventory accuracy
+52%Overseas enquiries
The Challenge
Orders, inventory and shipping lived in Excel. Overseas buyers could not find the company, and quotes took days to assemble.
Our Solution
An ERP and inventory system integrated with logistics partners, plus a multilingual B2B website with a structured enquiry flow and LinkedIn and Google campaigns aimed at overseas buyers.
The Outcome
Order processing time down 60%. Inventory accuracy up to 98.5%. Overseas enquiries up 52% in the first two quarters.
We quoted a container order in minutes, on a call. A year ago that took two days and three spreadsheets.